Terms of service

  1. Terms of Service

    OVERVIEW

    This website is operated by Human & Delicate. Throughout the site, the terms “we,” “us,” and “our” refer to Human & Delicate. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

    Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any of our services.

    Our store is hosted on Shopify Inc., which provides us with an e-commerce platform to sell our products and services.

    HANDMADE ITEMS

    All of our items are lovingly handmade often using reclaimed and upcycled materials. This means no two items are identical, and slight variations in colour, pattern, fabric or texture may occur. These variations are not defects but part of the charm and uniqueness of Human & Delicate handmade products.

    RISK OF LOSS

    All items purchased from Human & Delicate are made under a shipment contract. This means the risk of loss and title for such items passes to you upon our delivery to the carrier. We are not responsible for items lost or damaged during transit, but we’ll do our best to assist with carrier claims.

    GENERAL CONDITIONS

    We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We also reserve the right to discontinue any product at any time.

    By purchasing from us, you agree not to use our products for any unlawful or unauthorized purposes. You are responsible for complying with your local laws regarding the use of our website or products.

    PRODUCT INFORMATION

    We make every effort to display accurate colours and images of our products. However, due to monitor settings and variations in lighting, we cannot guarantee that your device’s display will match the product exactly.

    LIMITATION OF LIABILITY

    We do not guarantee that your use of our website or products will be uninterrupted, secure, or error-free. By purchasing from us, you acknowledge that handmade and upcycled products inherently come with unique features that differ from mass-produced items.

    In no case shall Human & Delicate, our directors, employees, or service providers be liable for any injury, loss, claim, or damage arising from your use of the website, products, or any related content.

    CHANGES TO TERMS OF SERVICE

    We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of our website or services after changes are posted constitutes acceptance of those changes.

    CONTACT INFORMATION

    Questions about these Terms of Service can be sent to us at hello@humananddelicate.com